The first time I had to jump into a gigantic project all by myself I had no real idea where to start. I hadn’t taken any type of formal training, any college courses, or even read any books about the subject. Sure I had some experts around me to help out with the general process. […]

Sadly, there is no universally accepted definition of the term “Organizational Design.” Generally, it means the organized and analytical process to achieve a greater possible outcome for the business, employee, and customer. After all, being satisfied with the status-quo leads to complacency and eventually receding profit margins. Properly using the best practices of organizational design […]

8 hour test. I remember walking into that gigantic room, with what seemed like hundreds of people and stacks of books right next to them on those tiny desks. There we were, ready to take the engineering in training, or EIT, test. This was not only the longest, most difficult and challenging test I’ve ever […]

I remember the first couple of years that I was working on richardstep.com, I was randomly posting about things I was running across and had no real focus or goals in mind. Is this effective in strategic web marketing? Absolutely not. It wasn’t until I actually started diving into courses and the mentoring of experts […]

Working as a volunteer recruitment manager carries with it a lot of responsibility. One must make sure to match talents and skills with the work needing to be accomplished. It’s important to remember that one should focus on quality not quantity when selecting volunteers. One must also find a way to retain the volunteers in […]

I remember the first time I stumbled upon Mechanical Turk and the ability to get things transcribed effectively. I was absolutely blown away. The amount of awesome work that you could get, and the dependability of the service that is offered, is awesome. Mind-blowingly awesome! Then, when I realized that there are even more awesome […]

A business owner or a website owner should have various short-term and long-term goals in order to effectively determine the direction in which their business is going. Anyone attempting to achieve any kind of lasting success is going to need long term goals for their business. They’ll need these high-level goals in order to establish […]

Not too long ago I got started on the self-help, personal development, and life coaching path as part of my overall growth and development. Along that path I stumbled across a couple of webinars and websites that were touting a life coaching certificate. Now, this sounded interesting because I know life coaches are pretty much […]

There are only two things that no business or business owner should ever outsource. Number one: bodily functions and number two: strategic decisions. If you own a company and you’re considering outsourcing any of your strategy, whether that’s marketing or the decision process, then you really need to begin to understand the importance of what […]