To provide good customer service you must listen to the needs of your customer and work hard to meet those needs. Sometimes a customer needs assistance discovering what they need or want, so ask questions to determine what those needs are. This additionally helps with beginning a communication with the customer that can lead to […]
When Is The Right Time To Start A New Goal?
When is the right time to start a new goal? Let me flip that up a bit. When is the wrong time to start a new goal? Can’t figure it out? Good, because there’s not a wrong time. If you’ve got so much on your plate that you can’t see how you can fit another […]
Making Customers Happy and What It Can Do For You
When you are working for a company and selling things, it is best for everyone if you are kind to customers. I also believe that this extends to being kind to everyone. A happy customer means a happy business owner. Make customers happy by making them your central focus. Be pleasant and willing to find […]
What Makes You Special, Unique, And Talented?
Let’s see. What makes you special, unique, and talented? I’ve given this a lot of thought, and I have pages and pages of notes on it, and unfortunately, all that is just way too much for the purpose of this exercise. Everyone should be able to just straight up say, three to five short little […]
Why Would You Want to See Others’ Point of View?
When you try to understand other people, it helps to try to put yourself in their shoes. Before you say something, think about how you would feel if someone said that to you. Treat others the way you want them to treat you. Don’t judge people until you think about their point of view. You […]
What Does The Life You Want To Live Really Look Like?
Honestly now. Honestly. Tell me what does the life you want to live really look like? What does it look like? That’s a tough one. Now you may be sitting pretty where you’re at but chances are there’s some goal or something you want done in life. Right? Watch the video or read the transcription: […]
Why You Need to Earn Trust with Potential Customers
You must treat customers as people you might want to be friends with. If they come back they will buy again and maybe become a friend. If they catch you in a lie, or feel cheated they will not buy from you. It’s important to create loyalty programs. This will bring customers back and the […]
What Do You Need To Learn But Won’t Admit To?
How would you know how to talk very slowly and broken up. No really, how could you admit to needing to learn something? What, right this very instant, is the number one thing that you know you need to learn about, or learn how to do, or learn how to live with that you just […]
Ignoring Others’ Point of View is Killing You!
It’s very important to see others’ point of view. It shows the other party that you care very much, for what they are thinking and feeling. It also shows you are open to different ideas. That is not always easy, I struggle with this myself, but I strive to remain open minded. And besides, that […]