I would think that your putting your money into growing a company and making them more successful in a business situation. Investing would go into promoting as well as getting the word out to people. As a ten year old, I would think of strategies much like a board game and I am putting a […]

Making customers happy is the only way to make money. Would you want to go back to an an amusement park with no rides? Of course not, and every business is basically an amusement park, people only come back when they had a good time. I used to work in produce at Safeway. I often […]

Customers receive/buy a product, like shoes, or a service, like getting their car fixed, from a business. They expect to be happy with the product or service they receive and it is the businesses job to make sure they are happy. When the customer is not happy they may not return to the business and […]

Good customer service is really just about being the helper. Your job is to help whoever comes to you. Just like you help a little brother or sister get something they can’t reach. Sometimes grownups need help and they ask customer service agents to be their helpers. Offering good customer service means being able to […]

To provide good customer service you must listen to the needs of your customer and work hard to meet those needs. Sometimes a customer needs assistance discovering what they need or want, so ask questions to determine what those needs are. This additionally helps with beginning a communication with the customer that can lead to […]

When you are working for a company and selling things, it is best for everyone if you are kind to customers. I also believe that this extends to being kind to everyone. A happy customer means a happy business owner. Make customers happy by making them your central focus. Be pleasant and willing to find […]

When you try to understand other people, it helps to try to put yourself in their shoes. Before you say something, think about how you would feel if someone said that to you. Treat others the way you want them to treat you. Don’t judge people until you think about their point of view. You […]

You must treat customers as people you might want to be friends with. If they come back they will buy again and maybe become a friend. If they catch you in a lie, or feel cheated they will not buy from you. It’s important to create loyalty programs. This will bring customers back and the […]

It’s very important to see others’ point of view. It shows the other party that you care very much, for what they are thinking and feeling. It also shows you are open to different ideas. That is not always easy, I struggle with this myself, but I strive to remain open minded. And besides, that […]