2 Steps to Receiving Feedback – Good Communications Skills You Need

It fits on a Post-It note! Come on ya'll - get this committed!

I was doing some training this morning and wrote down a little blurb on a sticky-note that I thought would be useful to have around.  In order to effectively receive and act upon Feedback from others, this is a nice little cheat-sheet to reference.

I’ve included the text and an image, but I highly recommend hand-writing it yourself to help mentally reinforce the ideas.

FOR FEEDBACK YOU MUST DO 2 THINGS:

– LISTEN:

• FOCUS ON THE MESSAGE (NOT BEHAVIOR / ATTITUDE)
• GET AT THE FACTS
• ASK QUESTIONS, AS NEEDED

– COMMIT:

• AGREE ON A SAFER (BETTER) WAY TO WORK
• ACTUALLY MAKE & STATE THE COMMITMENT
• FOLLOW UP ON THE COMMITMENT

No frills, no 180 pages of “how to be a better you”: just straight-up, simple – LISTEN & COMMIT.

Do it!

Richard

Richard spent the beginning of the new millennium fighting off cancer. Having questioned all that could be questioned, he realized the good Lord wasn’t ready for him, yet. Richard has made it his life’s goal to guide the growing, mentor the willing, and help those in need... without all the usual self-help fluff.

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