
It fits on a Post-It note! Come on ya'll - get this committed!
I was doing some training this morning and wrote down a little blurb on a sticky-note that I thought would be useful to have around. In order to effectively receive and act upon Feedback from others, this is a nice little cheat-sheet to reference.
I’ve included the text and an image, but I highly recommend hand-writing it yourself to help mentally reinforce the ideas.
FOR FEEDBACK YOU MUST DO 2 THINGS:
– LISTEN:
- FOCUS ON THE MESSAGE (NOT BEHAVIOR / ATTITUDE)
- GET AT THE FACTS
- ASK QUESTIONS, AS NEEDED
– COMMIT:
- AGREE ON A SAFER (BETTER) WAY TO WORK
- ACTUALLY MAKE & STATE THE COMMITMENT
- FOLLOW UP ON THE COMMITMENT
No frills, no 180 pages of “how to be a better you”: just straight-up, simple – LISTEN & COMMIT.
Do it!

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I have always maintained, simple is beautiful and your post proves the point. What a great little cheat sheet. I’m posting it on my desk tomorrow morning.
Thanks
Nick Grimshawe
That is excellent! I was actually a hair shy of not posting this at all because I thought it wouldn’t be enough content for some. Well, dog-gone-it, looks like I am glad I went with my gut! :)
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