Today I want to take a little trot down memory lane and share with y’all some nifty customer service tips that’ll leave ya grinning like a possum eating squash. These aren’t your grandma’s old-time remedies nor the modern, glitzy gizmos; these are tried-and-tested nuggets of wisdom straight from Bojangles’ Corral. So, buckle up, buttercups, as we delve into the art of keeping folks happy!
Always Keep Your Word – It’s Like Promising Mama You Won’t Stick Pitchfork In The Henhouse Again
Our word means everything in life and business. I reckon we all remember that time we promised momma not to put the pitchfork in the henhouse, right? Well, customer service is no different. If you tell a client you’ll have their order ready by Wednesday afternoon, make sure it happens! Don’t make false promises; people can smell ’em faster than a skunk in a rainstorm.
Smile Even When It’s Cold Outside and Granny’s Cooking Burnt Biscuits
Now listen up real close, pards. You can hear happiness before you see it – that’s what the good Lord meant when He said “let your light shine before men”. Smiling over the phone or in an email can make a world of difference to the person on the other end. Even if you’re dealing with the likes of Judge Judy after losing her favorite coffee mug, keep that grin going.
Understanding is Key – It’s Like Being A Good Listener and Remembering Where You Left Your Hat
People love to feel heard. In our fast-paced world where everybody talks over each other like a bunch of turkeys at feeding time, being someone who listens patiently sets you apart from the crowd. Just as it’s crucial to remember where you left your old straw hat, understanding others and their needs shows empathy and creates a strong connection.
Patience, Grasshopper – It Ain’t Always Going To Be A Bed of Roses
We all know impatience breeds frustration. Just like waiting for a stormy day to pass so you can finally harvest those fine apples, patience in customer service is golden. Remember, folks will appreciate your calm demeanor during challenging situations more than someone who blames others and raises their voice.
Be Willing To Go The Extra Mile – It’s Like Helping Ma With The Wheat Harvest Even Though Your Job Is Just Guarding The Chickens
A little extra effort goes a long way. Be proactive in problem-solving, offer assistance without being asked, and go the extra mile for your customers. In essence, be willing to lend a helping hand, even if it means moving away from your usual duties, just like helping Mama with the wheat harvest when your job was protecting chickens.
That was a delightful little roundup of customer service tips from Bojangles’ Corral. Remember, treating folks right doesn’t cost a thing but makes all the difference in building strong relationships. So saddle up, cowboys and girls, let’s make this wild world of business a happier place one satisfied customer at a time!